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having an issue with Vista...can anyone suggest a solution?

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having an issue with Vista...can anyone suggest a solution?

Postby Frozenwraith » Fri Oct 17, 2008 10:48 pm

I have had my PC since mid summer and ever day I get a DNS error to where I cannot surf the internet. when it shows my icons it has my pc connected to my network but the network is not connected to the internet. The odd thing is I can play WoW and talk on vent and ts. Is there a setting on my computer that will fix this issue?
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Postby Zancarius » Sat Oct 18, 2008 10:03 am

Could be your DNS cache going ape. Best way to see if that's the case is to to go Start -> Run -> cmd.exe (type this in the box and click okay) then type

ipconfig /flushdns

Hit enter, close the command prompt, and try again. If it doesn't work, it could be something else. I don't see it as a Vista-only problem, even though I'm not particularly fond of that OS.
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Postby Frozenwraith » Sat Oct 18, 2008 11:37 am

I did what you suggested and it says....The requested operation requires elevation. btw forgot to mention my computer is the only one that is having this problem in my entire house. Thanks for trying Thal. :)
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Postby Zancarius » Sat Oct 18, 2008 12:01 pm

Ahh right, UAC.

Click start -> All Programs -> Accessories then right-click "Command Prompt" and select "Run as Administrator"

Then follow the steps in my previous post.
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Postby Snobal » Sat Oct 18, 2008 12:28 pm

Yeah... you can thank Vista for having to take that extra step >>


Oh, and if that doesn't work out... you could always ping the site:

Example

Start->Run->CMD

Code: Select all
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Will>ping pedmont.org

Pinging pedmont.org [68.178.232.100] with 32 bytes of data:

Reply from 68.178.232.100: bytes=32 time=315ms TTL=102
Reply from 68.178.232.100: bytes=32 time=99ms TTL=102
Reply from 68.178.232.100: bytes=32 time=99ms TTL=102
Reply from 68.178.232.100: bytes=32 time=99ms TTL=102

Ping statistics for 68.178.232.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 99ms, Maximum = 315ms, Average = 153ms

C:\Documents and Settings\Will>


Then put in the ip that comes up in your browser. In this case: 68.178.232.100

But no one would want to do that, would they?
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Re: having an issue with Vista...can anyone suggest a soluti

Postby Aigle » Mon Oct 20, 2008 7:21 pm

Frozenwraith wrote:Is there a setting on my computer that will fix this issue?


Yeah, it's called XP :?

Vista is the sole cause why I am no longer playing wow. well, and my my no availability of free time...Wedding planning takes up that time :P
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Re: having an issue with Vista...can anyone suggest a soluti

Postby Zancarius » Mon Oct 20, 2008 7:57 pm

Aigle wrote:
Frozenwraith wrote:Is there a setting on my computer that will fix this issue?


Yeah, it's called XP :?


LOL

You jest, but there are organizations that are buying new laptops and desktops with an option to upgrade to XP.

Where else but the world of Windows would an upgrade path be illustrated as version 6.0 -> version 5.1?
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Postby Frozenwraith » Tue Oct 21, 2008 12:24 pm

Thal I tried your suggestion and I still is giving me a DNS error......so I think it is just vista.....it must hate my internet. I will just have to wait and see if they patch it.
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Postby Snobal » Tue Oct 21, 2008 12:42 pm

Frozenwraith wrote:I will just have to wait and see if they patch it.


Don't bank on it.


Edit:

Code: Select all
Hi,
First try a complete shutdown for a few minutes- computer, router, modem,
etc.

Then try a repair of the network connection.
* Click Start, click Run, type Ncpa.cpl, and then click OK
* Right-click the appropriate network connection, click on Diagnose, follow
the wizard. If no problem is found, reset the network adaptor.
* Test the connection.

Next try the Reset button in Internet Options> Advanced. Note that this will
delete stored (autocomplete) passwords. Do you have those recorded
elsewhere? (Many users don't.)

What Reset IE Settings will do...
923737- How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737/en-us

Next...
936211- How to troubleshoot network connectivity problems in Internet
Explorer http://support.microsoft.com/default.aspx/kb/936211
926431- Error message when you start IE7 or try to access a website
http://support.microsoft.com/kb/926431

Hope this helps,
Don
[MS MVP- IE]

fine
error
the
trusted
the



I found that... it might help.
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Postby Zancarius » Tue Oct 21, 2008 3:36 pm

Frozenwraith wrote:Thal I tried your suggestion and I still is giving me a DNS error......so I think it is just vista.....it must hate my internet. I will just have to wait and see if they patch it.


It's probably just misconfigured.

Follow the same steps to get to the command prompt (probably still running as an administrator) but run:

ipconfig /all

Instead. Then, paste the entire output into a post so we can have a look at it. Copy/paste works a little differently in the command prompt since MS never saw the need to include a real shell, so you'll need to follow these instructions:

First, left-click on the command prompt icon in the upper left corner and choose Edit -> Mark like so:
Image

Next, use the mouse cursor to drag and highlight all the text you want to copy. It should appear in white, and you'll need to drag it both down and across (unlike other applications that will automatically highlight lines as you drag down):
Image

Now, to copy the text you can either hit the enter key or return to the command icon context menu's Edit -> Copy.

Then, paste the text into a new post. It may contain some data related to your ISP but nothing that should be too much of a concern. I'll sanitize the post of that data if you make it.

The whole point of this exercise is to determine what your machine thinks it has for a DNS, gateway, etc. It's either the router that's assigning your address giving the machine the wrong information or Vista is screwing something up. For all I know, it could be the built-in DNS service in your Vista install causing problems, and that would entail a whole 'nother round of introspection. But, first thing's first: We need to understand what your machine thinks it's doing.
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Postby Tirian » Tue Oct 21, 2008 6:33 pm

Being that I've played on Vista for almost a year, it's not "just Vista."
Letting the demon do the work for me since 2004.
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Postby Frozenwraith » Wed Oct 22, 2008 3:15 am

Ok here ya go

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Dane-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connec
tion
Physical Address. . . . . . . . . : 00-1F-E2-00-D4-F2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, October 22, 2008 5:52:45 AM
Lease Expires . . . . . . . . . . : Thursday, October 23, 2008 5:52:43 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:cd8:3544:3f57:fefd(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::cd8:3544:3f57:fefd%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>ipconfig /all
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Postby Zancarius » Wed Oct 22, 2008 10:14 am

I've read somewhere that Windows Vista can apparently confuse the DHCP server on some routers. That could be what's happening in your case. Since I'm currently using remote desktop into my home system (I'm at uni right now), I can't take screenshots of my Vista VM. However, I found a link that might be of use:

http://www.downloadatoz.com/howto/confi ... tings.html

Follow these instructions with the exception that you should enter the IP address 192.168.1.1 in both the preferred and alternate DNS server boxes instead of the 208.67.*.* numbers since you probably don't want to use OpenDNS.

I'm not too sure if this will work, but from what I've gathered on a few Vista forums, this problem seems to have occurred with certain routers and Vista installs. They're able to receive the DNS server but they don't actually use it for some odd reason. So, give this a try if you get a chance. If you have any questions, just post 'em here. This is especially true if you're not certain of some of the steps listed above!
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Postby Frozenwraith » Thu Oct 23, 2008 6:57 am

I was able to follow those instructions but when I did do so it told me I had a conflicting IP Adress on my network :(.
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Postby Snobal » Thu Oct 23, 2008 10:07 am

I suggest setting a static IP in that case...
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