Hehe, you know how to bait me...
The crafting situation is kind of sad actually. I think that, from a true crafter's standpoint (NOT a general player's standpoint, which has a lot more factors and WoW crafting has mixed positives and negatives -- most positives only in endgame) WoW crafting is just plain broken. As far as I can tell (and please, correct me if I'm wrong!) you really can't make money, consistently and independently, from crafting in WoW. And you REALLY can't make money at lower levels -- it's a total goldsink and not useful at all if you don't have a 70 main to supply funds.
I'm not sure what the answer is either. Allowing players to create items, etc. truly unique to them (until someone else goes through the same processes, but still, relatively unique) as I heard they had in Asheron's Call? Well, as far as I know the implementation wasn't that impressive. Forcing crafting by A) limiting what players can do for themselves while B) making most/all necessary items for full gameplay rely on crafted items as they're trying in Pirates of the Burning Sea? A novel idea and I may try it out, but I've got a bad feeling it's way too hardcore -- if you don't keep up constant activity you probably lose out of critical production periods (cooldowns for us... no idea for them) and definitely lose market share/reputation. I had high hopes for Vanguard's system of separate leveling for Adventuring, Crafting and Diplomacy, but that game tanked and those who actually still play it seem to mostly say that crafting and diplomacy are hobbled in comparison to Adventuring.
Anyway... converting software from a commodity to a service is an interesting idea, I'll admit. Theoretically it should guarantee a more consistent revenue stream (for example, a stock brokerage or commodity trading house, even in a bad year, should be making money from their service charges for trading), but at the same time, they're trying to
force this change. I'm not convinced consumers or businesses want software as a service -- they develop their own customizations and even IT departments (the 12 yo next door or a vast and arcane bureaucracy of geeks like us) for their own needs, molding a product to their best uses. Why pay Microsoft for that with "Vista Officeline 2012" when your in house team knows your exact needs and how to build them? I don't know -- mostly I'm waffling because I don't know enough about this economically or industrially to give a non-John-Kerry answer. Somebody that knows what the hell they're talking about want to chime in -- Turus, Sum?
But before I end this overly long post -- aren't we already paying "software for service" fees monthly?
And then again... we're not paying for the client software (we paid for that separately), we're paying for server maintenance and a down payment for the next software update (Expansion QsleRFghEaZZZ). So maybe we're not
Me -> Homework
Letting the demon do the work for me since 2004.
I play to some degree: WoW (EU now, US before), Guild Wars 2 (EU), SWTOR.