It is currently Wed Apr 24, 2024 10:09 am

Not receiving forum mail, reset requests, or others?

For forum technical issues, problems, or connectivity outages and announcements, read on! Post here if you need help using our forums or services.

Not receiving forum mail, reset requests, or others?

Postby Zancarius » Wed Jan 13, 2016 10:06 pm

If you haven't been receiving password reset notifications or alerts for threads you've subscribed to and you're a Gmail user, be certain to check your spam folder. If the messages were marked as spam, even accidentally, there's a strong chance Gmail may have blacklisted the Goon site (and this server's IP address).

The best fix in this case is to simply unflag the message as spam. If you don't want to receive such messages, it's better to set your profile preferences as appropriate or delete the messages (rather than marking them as spam).
I gave that lich a phylactery shard. Liches love phylactery shards.
User avatar
Zancarius
Site Admin
 
Posts: 3907
Joined: Wed Jul 05, 2006 3:06 pm
Location: New Mexico
Gender: Male

Re: Not receiving forum mail, reset requests, or others?

Postby Zancarius » Thu Jan 14, 2016 10:01 pm

Josh made some DNS changes today that should alleviate this problem.
I gave that lich a phylactery shard. Liches love phylactery shards.
User avatar
Zancarius
Site Admin
 
Posts: 3907
Joined: Wed Jul 05, 2006 3:06 pm
Location: New Mexico
Gender: Male


Return to Issues and Support

Who is online

Users browsing this forum: No registered users and 1 guest

cron