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Battle.net and Security

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Battle.net and Security

Postby Grimblast » Tue May 22, 2012 10:05 am

This is just a heads up. You may want to take advantage of all the security options Blizzard has to offer so your battle.net account doesn't get compromised easily. Here is a post from Blizzards forums that goes over a recent account issue as well as some links to help secure yourself better. I don't usually post stuff like this but since most of us have battle.net accounts, it wouldn't hurt to do a once over on our security. As you read the post below, make sure to check out Blizzard's security website. There is some great information there.

Post taken from this thread.
We'd like to take a moment to address the recent reports that suggested that Battle.net® and Diablo® III may have been compromised. Historically, the release of a new game -- such as a World of Warcraft® expansion -- will result in an increase in reports of individual account compromises, and that's exactly what we're seeing now with Diablo III. We know how frustrating it can be to become the victim of account theft, and as always, we're dedicated to doing everything we can to help our players keep their Battle.net accounts safe -- and we appreciate everyone who's doing their part to help protect their accounts as well. You can read about ways to help keep your account secure, along with some of the internal and external measures we have in place to help us achieve our security goals, at our account security website here: http://www.battle.net/security.

We also wanted to reassure you that the Battle.net Authenticator and Battle.net Mobile Authenticator (a free app for iPhone and Android devices) continue to be some of the most effective measures we offer to help players protect themselves against account compromises, and we encourage everyone to take advantage of them. In addition, we also recently introduced a new service called Battle.net SMS Protect, which allows you to use your text-enabled cell phone to unlock a locked Battle.net account, recover your account name, approve a password reset, or remove a lost Authenticator. Optionally, you can set up the Battle.net SMS Protect system to send you a text message whenever unusual activity is detected on your account, keeping you aware of important (and possibly unwanted) changes.

For more information on the Authenticator, visit http://us.battle.net/support/en/article ... icator-faq

For more on the Battle.net Mobile Authenticator, visit http://us.battle.net/support/en/article ... icator-faq

For more on Battle.net SMS Protect, visit http://us.battle.net/support/en/article ... ms-protect

We also have other measures built into Battle.net to help protect players. Occasionally, when Battle.net detects unusual login activity that differs from your normal behavior -- such as logging in from an unfamiliar location -- we may prompt you for additional information (such as the answer to one of your security questions) and/or require you to perform a password reset through the Battle.net website. World of Warcraft players might be familiar with this security method already, and Diablo III players may begin to encounter it as well.

As always, if you think you've been the victim of an account compromise, head to the "Help! I've Been Hacked!" tool at http://us.battle.net/en/security/help for assistance.


I currently use the Authenticator on a smart phone and as of today, fired up the SMS option since my phone is with me all the time. If you enable the SMS option, double check its settings on battle.net since you can toggle some of its notification features.
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